Amazon
Amazon and or Marketplace Templates
ORDER STATUS - ORDER IN TRANSIT Hello < Name >, This is a courtesy update with regards to your order, we wanted to let you know that your orde...
Fri, May 24, 2024 at 11:21 AM
ORDER STATUS INQUIRIES DO NOT ALWAYS ASSUME THE ORDER IS LOST AND CHECK TRACKING. ALL RESPONSES MUST INCLUDE ATTACHMENT OF PROOF OF DELIVERY ON DELIVERED S...
Thu, Jun 13, 2024 at 1:34 PM
ITEM PENDING SHIPMENT IS EQUAL TO A FULFILLMENT DELAY - BACK ORDER - ITEM NOT IN STOCK Going Forward, you can submit this for Marketplace Manager Escalatio...
Thu, Apr 25, 2024 at 11:16 AM
Cancel Requests on shipped order - TOO LATE TO CANCEL Going forward please initiate a RETURN REQUEST immediately on ALL ORDERS where the customer wanted to ...
Mon, Oct 23, 2023 at 2:34 PM
Delivery exceptions may occur and are subject to manufacturer and or carrier claim submission and further actions are required to ensure that these are addr...
Wed, Oct 11, 2023 at 5:08 PM
DELIVERY EXCEPTIONS - The purpose of this task is to check multiple systematic reports to spot for shipping discrepancies and once confirmed, quickly ensure...
Thu, Aug 31, 2023 at 3:11 PM
Everyone has their part to play with RMA requests and the Returns team will require Frontline Agent assistance to help make the RMA process flow smoother an...
Thu, Aug 31, 2023 at 3:09 PM
Amazon users must return orders within 30 days of receiving and or submitting their request to return the order. An RMA (Return to manufacturer Approval) ma...
Mon, Mar 18, 2024 at 1:41 PM
ORDERS OVER 30 DAYS cannot be accepted as a direct return and must meet our original return guidelines with the exception of malfunctioning/defective perfor...
Mon, Jan 8, 2024 at 3:35 PM
PHOTOS REQUIRED FOR WHEELS/TIRE RETURN REQUEST Template for Tires Return: Please respond to this email per policy we have to provide documentatio...
Thu, Jun 13, 2024 at 12:51 PM